Kittitas County

Ellensburg , WA

4H Program Manager

Kittitas County
Ellensburg, WA Full-time
Posted on March 13, 2019

The current vacancy in the WSU Extension Office is a full-time, benefited, non-union, non-exempt position expected to begin as soon as possible. This position provides oversight and shared leadership, including volunteer management, of the 4-H Youth Development Program of Kittitas County.

Anyone who meets the qualifications stated below may apply. Screening will commence on 3/14/2019 and continue until a suitable candidate has been found.

Essential Functions

Volunteer Coordination & Management
- Manage volunteer recruitment, selection, and training in consultation with 4-H Regional Specialist.
- Identify: Actively recruit people who have interest, competence, and attitudes essential to work with youth and other volunteers.
- Select: Match the backgrounds, interests, and skills of prospective volunteers to needed positions. Review volunteer background checks; maintain confidentiality of results.
- Orient: Alone or in cooperation with co-facilitators, such as 4-H Regional Specialist or volunteers, provide orientation on role expectations of the volunteer position.
- Train: Alone or in cooperation with co-facilitators, such as WSU colleagues, volunteers, or community partners, provide ongoing opportunities for volunteers to gain knowledge and
skills necessary for them to be successful in their roles (e.g. workshops, presentations, observations, mentoring).
- Utilize: Promote opportunities for volunteers to put acquired knowledge and skills into appropriate action, working together to provide a supportive environment.
- Recognize: Provide rewards and recognition based on volunteer performance.
- Evaluate/Supervise: Continually assess volunteer performance, maintain close communication with 4-H Regional Specialist regarding volunteer performance concerns and successes, and provide useful feedback to volunteers as needed.
- Interpret and provide up-to-date policy information to volunteers.
- Build and maintain positive working partnerships with volunteer-led middle management groups such as county 4-H councils, panels, and committees.
- Participate in and support local 4-H volunteer-led meetings and events with intentionality.
- Assist volunteers, as needed, in completing reports and enrollments in a timely manner and in compliance with the university, county, state and federal requirements.

Youth Development Programming
- In partnership with 4-H colleagues , volunteers (youth and adults), and community partners use innovative and creative approaches to enhance and strengthen 4-H member recruitment, retention, and participation, with special emphasis placed on under-served populations (i.e., low-income families, ethnic and racial minorities).

Promote and facilitate 4-H member involvement in educational opportunities, particularly teen programming (e.g., Teen Rally, County Ambassador Program, and other leadership opportunities).
Support volunteers (youth and adults) and community partners in the development, coordination and promotion of 4-H educational programs (e.g., pre-shows, contests, clinics, outreach events).
Become familiar with local, state and national resources to support youth development programming by acquiring funding, resources and/or partnerships to enhance efforts and
opportunities for 4-H youth and volunteers and broaden the 4-H audience.

Collaboration & Outreach

Build and maintain positive working relationships with WSU and Extension personnel, volunteers, youth participants and their parents/guardians, Kittitas County government officials and decision makers, community partners, and other local youth development organizations.
- Collaborate with 4-H colleagues at the regional (e.g. regional staff/faculty teams) and state level (e.g. state project committees) to enhance opportunities and resources at the county level and to meet local project objectives.
- Work in partnership with the Kittitas County Fair Board and Kittitas Valley Event Center to ensure effective communication and planning relevant to 4-H youth and volunteer participation in year round programs and fair events, and Washington State 4-H policies.
- Assist in development and distribution of communications (e.g., displays, newsletters,
presentations, social media, press releases, websites) to promote 4-H participation, opportunities for 4-H members and volunteers, and educate the community about the importance of 4-H.

Administration
- Assist Extension office manager with 4-H enrollment processes to ensure that WSU policies and procedures are followed.
- Work closely with other 4-H staff at the county and state level to complete necessary annual reports.
- Develop and submit reports, evaluations, HR related paperwork, and other requested materials in a timely manner in compliance with county, university, state and federal requirements.
- Manage the contracting process for local 4-H events and activities.
- Annually update county procedures and volunteer training to be compliant with WSU and 4-H policies.
- Develop an annual operating budget for the 4-H program in cooperation with 4-H regional specialist and other county-based staff.
- Provide supervisory oversight when appropriate for any county-based 4-H support staff (e.g. grant staff, interns, temporary staff).
- In cooperation with the Extension office manager, manage and oversee educational materials related to conducting 4-H programming in Kittitas County, including curriculum and essential resources, following prescribed WSU 4-H Policies and Procedures.

General Responsibilities

- Handle complaints and conflicts in a timely, compassionate, and consistent manner; maintaining close communication with 4-H regional specialist regarding program and personnel complaints, and conflicts.
- Maintain knowledge of WSU Extension program policies and procedures.
- Participate in Regional, State and National 4-H program meetings with intentionality.
- Prioritize professional development; maintain professional competencies in subject matter, educational methods, and societal conditions related to 4-H.
- Be an advocate for WSU, Extension, and 4-H in the community. Contribute to an accurate, consistent, and positive message about Extension to funding partners, participants, and the wider community to help ensure program success.

This job description is a summary of the primary functions and expectations for this position. Additional department-related duties may be assigned as required.

Minimum Qualifications

- A bachelor's degree in a relevant discipline OR four (4) years related experience with educational programs and volunteer management. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
- Current Washington State driver's license. While using a private vehicle for official business, the successful candidate must have current automobile liability insurance (meeting the requirements described in RCW 46.30.020 and RCW 46.29.090) and will possess a valid driver's license.
A criminal history and background check will be performed on qualified candidates. Convictions may preclude candidates from employment in certain circumstances. Factors such as relativity to the position, age and time of the offense, seriousness, and nature of the violation, and rehabilitation will be taken into account.

Necessary Knowledge, Skills And Abilities

- Proficient with computers, including Microsoft Office programs such as Microsoft Word and Excel, and ability to quickly learn other programs specific to the office or program.
- Writing skills requiring limited editing and supervision in preparing reports, evaluations, press releases, synthesis of a broad range of materials, and effective written communication to program participants and the public.
- Effective and professional verbal and non-verbal communication skills.
- Ability to effectively prioritize demanding responsibilities and complete tasks with frequent
interruptions.
- Ability to build and maintain positive, productive, and long-term working relationships with others.
- Ability to act with professional discretion when processing background checks and resolving conflicts.
- Ability to respond with patience, compassion, and composure in stressful or emotional situations.
- Ability to work independently, with limited direction or supervision at times, and as a team member with various groups.
- Ability to work flexible work hours that include frequent evenings and weekends.
- Ability to firmly uphold Washington 4-H's commitment to providing safe and inclusive environments for all youth and adults regardless of race; sex; gender; sexual orientation; gender identity; gender expression; religion; age; color; creed; national or ethnic origin; citizenship; physical, mental, or sensory ability; parenthood status; genetic information; and/or status as an honorably discharged veteran or member of the military.

Preferred Qualifications

- A bachelor's or master's degree in a relevant discipline and two (2) or more years related experience with educational programs and volunteer management.
- Knowledge of and/or experience with 4-H programs.
- Experience recruiting and managing volunteers.
- Experience teaching in informal or formal settings, particularly to adult audiences.
- Knowledge of experiential education methodologies and positive youth development principles.
- Knowledge of and/or experience with local, state and national resources and organizations related to youth development programming.
- Proficiency with WordPress or experience with similar website editors.
- Experience in using social media platforms for outreach (e.g. Facebook, Instagram).
- Knowledge of and/or experience with program assessment and evaluation.
- Demonstrated ability to relate to and/or collaborate with a wide range of people from varied social and economic levels, ages, races, ethnic backgrounds, abilities, orientations, genders, and origins.

Working Conditions

Work is primarily performed in an office environment; occasional outdoor or other location work; regular interaction with employees and the public; periods of increased activity and exposure to angry or emotional customers. The position requires the ability to sit for extended periods of time, stand, walk, ascend/descend stairs or small ladders/stepstools, stoop, kneel, crouch, twist, grasp, and reach.
Must have the ability to lift, push, pull, or carry up to 25 lbs. and occasionally higher with assistance.
Must be able to read printed materials and a computer screen and have sufficient hearing and speech to communicate clearly via telephone and in person. Safety policies and procedures must be adhered to at all times.
Must be able to safely operate a motor vehicle in varied weather conditions and levels of daylight.
Periodic travel will be required for ongoing training opportunities and meeting attendance.
Work is typically scheduled within regular business hours, with some weekend and evening work as needed. Regular attendance and punctuality are required.
Reasonable accommodation may be available to enable individuals with disabilities to perform the essential functions.

Supplemental Exam Questions

1. Experience/Training * Describe your experience and training that uniquely qualifies you for the position of 4-H Program Manager.
2. Working Under Pressure * Describe two situations in which you were responsible for meeting deadlines or working under other kinds of pressure. Explain how you met this pressure without an undue amount of stress to yourself and others.
3. Working with the Public or Clients * Describe your experience explaining procedures or
providing assistance to the public or internal clients in person or on the phone. Include the types of clients, the volume of work, and a at least one example of how you handled a problem and/or negative situation.